We performed a comparison between LinkRunner and NetAlly EtherScope nXG based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."
"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly."
"It is fast in providing results. It is pretty accurate."
"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
"It provides a way to test 10Gig connectivity. Previously, we had to hook up a switch. That was our only way. Now, with LinkRunner, we can test on the fly if an SFP is bad or if the switch has the right configuration on it."
"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing."
"The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely."
"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."
"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around."
"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."
"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."
"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."
"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."
"It does take a little while to boot up if it's turned off."
"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem."
"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."
"I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings."
"The battery life should be improved."
"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."
"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."
"NetAlly EtherScope nXG's reporting and table qualification could be improved."
LinkRunner is ranked 1st in Network Troubleshooting with 20 reviews while NetAlly EtherScope nXG is ranked 2nd in Network Troubleshooting with 22 reviews. LinkRunner is rated 8.6, while NetAlly EtherScope nXG is rated 9.0. The top reviewer of LinkRunner writes "Single Auto-Test button gives me all the information I need on most jobs". On the other hand, the top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". LinkRunner is most compared with LinkSprinter, AirCheck G3, OneTouch AT Network Assistant and IxChariot, whereas NetAlly EtherScope nXG is most compared with AirCheck G3, LinkSprinter and AirMagnet Survey. See our LinkRunner vs. NetAlly EtherScope nXG report.
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