We performed a comparison between ManageEngine Endpoint Central and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support of Microsoft Intune is good."
"It's normally able to meet 100% expectations of our customers."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"The most valuable feature is the policy CSPs."
"It is a helpful tool to manage BYOD policies."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"The initial setup is easy."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The stability is very good."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"The solution provides us with data protection."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"The solution is quite user-friendly."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The initial setup process is straightforward and fast."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The reporting needs to be a bit more interactive."
"There can be delays in the deployment of new policies."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"There are a couple of issues with stability."
"It's only good for a Microsoft environment."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"The solution could improve its flexibility."
"There are no dynamic changes on web pages and it's lacking visually."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
"Documentation could improve so we don't need to create the support requests first."
"The solution should be better at integrating with other solutions."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"The product's remote access manager needs improvement."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"The product does not work well in iOS."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"For Sophos Mobile, it is difficult to get good support."
"It could be more secure."
"We encounter issues while working with iOS."
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ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 60 reviews while Sophos Mobile doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 13 reviews. ManageEngine Endpoint Central is rated 8.2, while Sophos Mobile is rated 7.6. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and Google Cloud Identity, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, Lookout, IBM MaaS360 and SOTI MobiControl. See our ManageEngine Endpoint Central vs. Sophos Mobile report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
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