We performed a comparison between ManageEngine OpManager and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The setup was easy."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The initial setup is easy."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"The most valuable features are language support and technical support."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The ability to quickly identify downtime is the most valuable."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"Their support team is efficient, and it is easy to set up."
"You can monitor performance counters effortlessly."
"The Wi-Fi side needs improvement."
"We get a lot of false alerts."
"The dashboard has some limitations and should be more user-friendly."
"ManageEngine OpManager could improve by having a better cloud presence."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"Currently lacks integration with SMS services."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"The price of the solution can be improved."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. ManageEngine OpManager is rated 8.0, while SolarWinds NPM is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ManageEngine OpManager is most compared with Zabbix, PRTG Network Monitor, Nagios XI, SCOM and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ThousandEyes, Entuity and LogicMonitor. See our ManageEngine OpManager vs. SolarWinds NPM report.
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