We performed a comparison between Microsoft Dynamics 365 Business Central and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the tool's user authentication, compatibility , and policies."
"We are getting more features after switching to Microsoft 365."
"The selling feature is the most valuable."
"Its most valuable feature is the user interface."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"The product is customizable so we can tune it according to our requirements."
"We use Microsoft Dynamics 365 Business Central as CRM."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The tool's most valuable feature is reporting."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The stability is very good."
"Technical support is very good."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"It is flexible and cost-effective."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"It would be nice if the integration process was easier."
"I would like a more modular and user-friendly interface."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The stability could always be improved."
"The general speed of the solution needs improvement."
"The support here in Turkey could be better. However, the international support is good."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"The database requires a huge CPU and memory resources."
"Our version has performance issues so it gets stuck and is slow."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, SAP Business One, SAP ERP, Odoo and Epicor ERP, whereas Microsoft Dynamics AX is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP. See our Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics AX report.
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