We performed a comparison between Microsoft Dynamics CRM and QuickBase based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, Oracle and others in CRM Customer Engagement Centers."Dynamics is easy to use. There are several fields I can filter."
"The solution is versatile and customizable."
"Dynamics is a complete tool that helps the company measure and track sales, orders, current customers, and the sales pipeline."
"The control that we have of a process and the ability to have everything recorded from the beginning to the end of the process have been the most valuable features."
"Our clients appreciate that the solution can be used to monitor everything their customer interacts with in their business."
"The most valuable features are the integration capabilities with other third-party software. It has an easy user interface and in terms of security, it has permission-based access for different users."
"It ensures that there's continuity, and you don't have to start asking the customer about what happened. From CRM, you can easily see all the interactions and events in the record and take it from there."
"Right now we're using the financial features, and we haven't tried the inventory. It's useful more on the financial side."
"It has superb ease of use and no code needed to create and build apps and databases."
"The product is easy to use."
"We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."
"It provides a well-organized method for overseeing everything, especially considering the remote work aspect."
"It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us."
"I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"Creating applications in Quickbase will take, literally, a fraction of the time it would take to create them in other database applications (which shall remain unnamed)."
"The reporting tool: It helps in data analytics to provide the solution more efficiency."
"Microsoft Dynamics CRM's customer support could be improved as tickets usually take a long time to resolve."
"The solution's interface has room for improvement."
"A built-in automation engine to automate parts of workflows would be beneficial. That's the feature I'd be most happy to see expanded. It's currently tagged as simple automation, but I'd love some predictive capability."
"The integration capability with other systems could be improved, particularly the Lead Generation system."
"There are more people using Salesforce. Therefore, there are more partners, and applications for it, and is easier to use."
"Dynamic's management could be improved. The tech management should have better technical capabilities."
"Microsoft Dynamics CRM can improve by adding more artificial intelligence. Additionally, they should add more modules, such as account-based management, that are available on other platforms such as salesforce.com."
"The mobile side of the product doesn't look that great right now."
". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider."
"Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. ."
"I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"The improved developer interface in some areas can be difficult to use for complex items."
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"There is room for improvement in terms of user-friendliness."
Microsoft Dynamics CRM is ranked 1st in CRM Customer Engagement Centers with 68 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Microsoft Dynamics CRM is rated 7.8, while QuickBase is rated 9.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, Oracle Fusion Service, OutSystems and ServiceNow.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
