We performed a comparison between Microsoft Entra ID and Ping Identity Platform based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a really nice tool and we have a license for the more complex model."
"Let's say we decide that our users need to have MFA, multi-factor authentication. It is very easy to implement that with Azure Active Directory."
"The solution has a variety of tools. Two of the most valuable features are the ability to create users and to replicate the user account from on-premise to the cloud."
"A use case that we did for an end user in a manufacturing organization: We used WVD with biometric authentication because 1,500 processes need to happen in a process. The user didn't want to use a login using their credentials. They wanted to use fingerprinting or tap their ID. That is where we integrated with the authentication. Now, they can process in a couple of hours, and they run those 1,500 processes every day. This changed their login process, which improved the manufacturing process. This helped a lot for their high deployment."
"As an end-user, the access to shared resources that I get from using this product is very helpful."
"The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation."
"The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."
"The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using multiple products, and they're all integrated with our Active Directory."
"The most valuable feature is multifactor authentication."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It is a scalable solution...It is a stable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The solution is highly stable and scalable"
"Azure AD could be more robust and adopt a saturated model, where they can offer unlimited support for a multi-cloud environment."
"Sometimes, what one customer may like, another may not like it. We have had customers asking, "Why is Microsoft forcing us to do this?" For example, when you use Exchange Server on-premise, then you can customize it for your company and these customizations are unlimited. However, if you use Exchange Online or with Microsoft 365, then your ability to make modifications is limited. So, only the cloud versus is limited."
"They have had a few outages, so stability is a little bit of an issue. It is global. That is the thing. I know some of the other competitors are regionalized ID platforms, but Entra ID is global, so when something goes wrong, it is a problem because it underpins everything, whether you are logging in to M365 or you have single sign-on to Azure, Autopilot, Intune, Exchange mailbox or another application. If there is a problem with Entra ID, all of that falls apart, so its great strength and weakness is the global single tenant for it. Stability is a key area for me. Otherwise, it is generally pretty good."
"Technical support could be faster."
"The support is a bit slow."
"The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong."
"The licensing and support are expensive and have room for improvement."
"They should put the features of P1 and P2 into a single license."
"It requires some expertise to set up and manage."
"The product is not customizable."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"PingID would benefit from a better user interface for integration."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"In the beginning, the initial setup was very complex."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"We have encountered instances where it is not easy to do authentication."
Microsoft Entra ID is ranked 1st in Authentication Systems with 190 reviews while Ping Identity Platform is ranked 5th in Authentication Systems with 19 reviews. Microsoft Entra ID is rated 8.6, while Ping Identity Platform is rated 8.4. The top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Okta Workforce Identity and Cisco Duo, whereas Ping Identity Platform is most compared with Symantec Siteminder, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID. See our Microsoft Entra ID vs. Ping Identity Platform report.
See our list of best Authentication Systems vendors, best Single Sign-On (SSO) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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