We performed a comparison between Microsoft Exchange and Superhuman based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is fine."
"Provides unlimited storage for our mailbox."
"Microsoft Exchange is stable."
"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"It is stable."
"The backup and archiving features are valuable, it is user friendly too."
"The interface is user-friendly."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."
"The desktop version of Microsoft Exchange receives emails a little slower than the online version."
"Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved."
"Currently, its administration is too cumbersome. It's unwieldy. It's slow. It consumes too many resources. Configuration needs to be much more streamlined and administratively automated."
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"I'd like the archiving process to be faster."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Superhuman is ranked 11th in Email Applications. Microsoft Exchange is rated 8.4, while Superhuman is rated 9.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Superhuman writes "Email triage solution that actions and handles emails based on preferences". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Microsoft Exchange Online, whereas Superhuman is most compared with ProtonMail and Google Workspace. See our Microsoft Exchange vs. Superhuman report.
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