We performed a comparison between Microsoft Project Server and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's stable and reliable."
"Deliverables List: Most useful to enable meaningful status reporting at an enterprise level."
"Technical support is very responsive - particularly on critical tickets."
"I like being able to manage the capacity in terms of the resources. I also like being able to share documents and information between teams. It's the best solution for collaboration."
"Technical support is good."
"This is a scalable solution. It is easy to set up and to add clusters to your environment."
"The usability is excellent."
"The solution, overall, is excellent for project planning."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"Smartsheet is a really good tool for collaboration."
"I like that Smartsheet integrates Excel with a cloud-based project management software."
"Enables coordination and sharing of information that is relatively inexpensive."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"The dashboard feature is the most valuable aspect of the solution."
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."
"Smartsheet is stable."
"The solution needs to be much more stable."
"The price of the solution could be reduced."
"I'd like it if we could divide out the project calendars. On one project server, we might follow five projects or more at one time, and we'd like to see all of the items at once so that it becomes a long loop, but one where we can identify different projects in tandem and then focus on which we need to at the time. While I only have visibility into one, I'd like to see several at a time."
"The reporting aspects can be improved, which is one of the reasons why I'm using Qlik Sense. In the older on-prem versions, reporting was lackluster, to say the least. Project Online has a better handle on that. However, we will still be using Qlik Sense. We're also looking at an add-on app from a company called OnePlan that adds some additional functionality where Microsoft is not as clean in its approach for things such as portfolio management and some of the trends analysis."
"We sometimes need support from the IT department for installing and deploying the Microsoft Project Server. It is not user-friendly, and users cannot install it themselves."
"Project Server could be improved by simplifying how tasks are assigned and reviewed on a daily basis."
"The product is difficult to use for complex projects."
"Collaboration within the tool is lacking when you compare it to online or cloud-based tools."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"They should improve the solution's integration with API."
"With a large quantity of data, the solution lags a bit."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"I'd like to see them add more features to their automation."
"You were forced to create a new tab rather than add another sheet."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"The dashboard is not user-friendly, it needs improvement."
Microsoft Project Server is ranked 5th in Project Portfolio Management with 56 reviews while Smartsheet is ranked 4th in Project Portfolio Management with 34 reviews. Microsoft Project Server is rated 8.0, while Smartsheet is rated 8.2. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Microsoft Project Server is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Planisware, Oracle Primavera Portfolio Management and JIRA Portfolio, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planisware. See our Microsoft Project Server vs. Smartsheet report.
See our list of best Project Portfolio Management vendors and best Project Management Software vendors.
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