We performed a comparison between N-able N-central and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The most valuable feature of N-able N-central is the many options it has."
"I like the remote connectivity, reporting suite, and patch management module."
"The solution's service is good."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The most important aspect of this tool is the security it provides our company."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"Good at managing updates and for remote support."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The tool's most valuable feature is third-party application updates."
"There is room for improvement in the development of custom monitoring services."
"The integration with other applications could be better."
"The solution's overall integration should be improved."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"Lacks sufficient integrations with other PSAs."
"The NinjaOne distribution server is highly dependent on an active directory."
"The solution could improve by optimizing the internet connection being used."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's pricing and user interface needs improvement."
"The graphical user interface could be improved."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
N-able N-central is ranked 7th in Remote Monitoring and Management (RMM) with 5 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. N-able N-central is rated 9.0, while NinjaOne is rated 8.0. The top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, Atera, ManageEngine Endpoint Central, ConnectWise Automate and Kaseya VSA, whereas NinjaOne is most compared with Atera, Microsoft Configuration Manager, Kaseya VSA, ConnectWise Automate and BigFix. See our N-able N-central vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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