We performed a comparison between NEOGOV and SmartRecruiters based on real PeerSpot user reviews.
Find out what your peers are saying about SmartRecruiters, Zoho, Greenhouse and others in Applicant Tracking and Recruiting Software."It's customizable to the level of customer that's using it. That's probably the most valuable feature."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."
"The most valuable feature is the way that they've set it up for collaboration."
"The candidate experience was better because the whole process was there."
"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."
"Having the feeds more easily developed and implemented would be ideal. I'd like them to be more plug and play so we can put them into our HCM, our human capital management system. For what it costs, that should just be part of the deal."
"SmartRecruiters' on-click application process could be better."
"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
"The solution needs to work on a single sign-on."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."
"Some features are not as straightforward or user friendly to implement."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
Earn 20 points
NEOGOV is ranked 23rd in Applicant Tracking and Recruiting Software while SmartRecruiters is ranked 1st in Applicant Tracking and Recruiting Software with 15 reviews. NEOGOV is rated 7.0, while SmartRecruiters is rated 8.2. The top reviewer of NEOGOV writes "Customizable and very centralized but quite expensive". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". NEOGOV is most compared with , whereas SmartRecruiters is most compared with Workday, SAP SuccessFactors, Greenhouse, Oracle HCM Cloud and Zoho Recruit.
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