We compared NetSuite ERP and QuickBooks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Ease of Deployment: NetSuite ERP's setup process can vary in complexity and may take one or two months to complete. It may need someone with expertise to handle integration. QuickBooks has a simple setup that takes less than a month.
Features: NetSuite ERP is a flexible platform that can handle multiple subsidiaries. Users praise its comprehensive reporting capabilities. It is particularly suitable for larger organizations and seamlessly integrates with other software applications. QuickBooks is praised for its user-friendly interface, its convenient bank reconciliation feature, and affordable pricing.
Room for Improvement: NetSuite ERP could enhance its user experience and interface design. Users would like more customization options and better features for managing manufacturing and warehouses. QuickBooks could improve its reporting capabilities, file exporting and importing, and search functionality.
Pricing: NetSuite ERP has a relatively expensive setup cost, particularly for smaller organizations. The cost is determined by the number of modules and users, with additional charges for extra modules. In contrast, QuickBooks is generally perceived as affordable and inexpensive. However, there are apprehensions regarding the transition to a subscription model and the need to pay for an entire year in advance.
ROI: NetSuite ERP provides a quick return on investment by efficiently managing international operations and handling multiple currencies. On the other hand, QuickBooks offers a noticeable and satisfactory return on investment, particularly for small businesses.
Service and Support: NetSuite ERP is praised for its customer service, with satisfactory support and high ratings. However, opinions vary regarding response time and customization. QuickBooks has mixed reviews, with some users finding the support good but others facing difficulties in obtaining the appropriate assistance.
Comparison Results: NetSuite ERP is praised for its multi-subsidiary functionality, flexibility, and extensive reporting capabilities, while QuickBooks is valued for its ease of use, familiarity, and bank reconciliation feature. NetSuite ERP is better for larger organizations, while QuickBooks is more affordable for small businesses. NetSuite ERP offers more customization options and integration capabilities, while QuickBooks lacks in these areas. NetSuite ERP is considered expensive, especially for smaller organizations, while QuickBooks is generally affordable. Customer support for both products has mixed reviews, with some users finding it satisfactory and others facing difficulties in obtaining desired information.
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"I would say that the solution is highly configurable."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"The user interface is very good."
"It is a very solid product for finance and procure-to-pay processes."
"NetSuite ERP is good for a trading company that involves buying and selling."
"The initial setup is easy."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"QuickBooks is easy-to-use software."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"Gives me the ability to do deep dives into accounting research."
"The solution is stable."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"The areas that this product needs to improve on is the implementation and inventory processes."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"It would be great if they offered localization for Central America."
"NetSuite is good for data management, but it's missing payroll features."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"In NetSuite ERP, they should focus on offering better customization options."
"While the data protection is commendable, there is room for improvement in the dashboard."
"The area that I don't use as much is the area about reconciliation with the bank accounts. I do all of that manually. So, the area that they can probably improve upon is just better reconciliation with the bank accounts."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"As of right now, you cannot edit secondary lists in a batch feature."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"The customer response team is slow and sometimes causes the user to have a loss."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
NetSuite ERP is ranked 1st in Billing Software with 33 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. NetSuite ERP is rated 7.8, while QuickBooks is rated 8.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas QuickBooks is most compared with Puzzle, IBM Maximo, Salesforce Quote-to-Cash and SIRIUS Abak360. See our NetSuite ERP vs. QuickBooks report.
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We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.