We performed a comparison between SentinelOne Singularity Complete and Netsurion based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is lauded for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Netsurion delivers thorough and informative notifications and effectively identifies threats. Users praise its seamless incorporation of endpoint security measures. Netsurion should focus on enhancing weekly reporting, utilizing internet options for enhanced security, and strengthening threat detection and response.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Netsurion's customer service has received mixed reviews, with some users expressing concerns about technical planning and the installation process.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Netsurion's initial setup was described as easy, with clear instructions and packages provided. Reviewers appreciated the support and assistance from Netsurion. Netsurion guided the setup discussion based on business needs, making it easier to understand and implement.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Netsurion is considered a good value for the money and competitive. Users say the solution’s pricing is transparent.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Netsurion offers actionable intelligence and eliminates the requirement for specialized staff, saving time and costs. Its managed SOC component also delivered substantial benefits to organizations.
Comparison Results: Our users prefer SentinelOne Singularity Complete to NetWitness XDR. SentinelOne Singularity Complete is praised for its reliability and effective threat detection and mitigation, while NetWitness XDR has issues with slow performance and configuration. SentinelOne customer service earned positive feedback, while NetWitness XDR users expressed mixed opinions regarding response time. Users generally considered the initial setup for SentinelOne Singularity Complete to be straightforward, while some users said deploying NetWitness XDR is a chore.
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"The integration between all the Defender products is the most valuable feature."
"The summarization of emails is a valuable feature."
"I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"I have found the ability to delete unwanted threats beneficial."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"It is stable. We have been using it for some time, without any issues."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"Ability to isolate the machine when there are malicious files."
"This solution allows us to locate the malware in real-time."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"The most valuable feature of Singularity Complete is the Ranger function."
"The deep visibility is a valuable feature. I can use it during threats or alert signals that we get. I can also use it when we have alert signals from other security tools that we have."
"Deep Visibility is a valuable feature."
"The setup is very straightforward."
"The platform is user-friendly, easy to administer, and aligns well with GDPR requirements, which is crucial for us."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"Defender's AI for identifying suspicious activity could be improved. Also, I do a lot of home updates. Maybe there is a way to set it up faster. For example, let's say that I want to automatically update seven computers, servers, etc. I wouldn't do it to a user, but maybe the server. I don't mind if the server restarts automatically."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"Threat detection could be better."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The initial setup requires a high level of skill."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."
"SentinelOne could improve by reducing the price."
"The grouping feature needs improvement."
"Deployment strategy for large organizations that do not use active directory (AD)."
"DLP support would be a good addition."
"There aren't enough reporting capabilities for decision-makers."
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NetWitness XDR is ranked 37th in Endpoint Detection and Response (EDR) with 15 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 179 reviews. NetWitness XDR is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, Vectra AI and Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our NetWitness XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Extended Detection and Response (XDR) vendors.
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