We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"It has given us better insight into the performance of the system."
"The most valuable feature is the ability to manage the application flow."
"The pricing is pretty good."
"You don't have to go through a list of 500 servers."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The stability of New Relic APM is very good."
"It has helped us maintain a much higher uptime than we had previously."
"The most valuable feature we have found with Sentry is the security that it provides."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The stability is very good for Sentry and in general works well."
"Its initial setup process is relatively straightforward."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Sentry breaks everything down in real time."
"Great for capturing application performance metrics and error logs."
"The product performs well."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The scalability can be improved."
"There were some settings we had issues with."
"The price could improve."
"The solution must provide better support for Azure Web Apps service."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Lacks user metric tracking and the ability to create more dashboards."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The price could be lowered."
"It would be nice if the product provided a map showing the users’ geographic location."
"The settings for an administrator are complex."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"The log centralization and analysis could be improved in Sentry."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.