We performed a comparison between OpenText Silk Test and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"A good automation tool that supports SAP functional testing."
"The statistics that are available are very good."
"The major thing it has helped with is to reduce the workload on testing activities."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The feature I like most is the ease of reporting."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The ease-of-use and quality of the overall product are above average."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The most valuable features are the desktop and mobile modules."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The solution has a very nice interface."
"The solution is mainly stable."
"When compared to other tools, it is very simple."
"Could be more user-friendly on the installation and configuration side."
"The solution has a lack of compatibility with newer technologies."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The support for automation with iOS applications can be better."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"They should extend some of the functions that are a bit clunky and improve the integration."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"There could be API interfaces with this tool."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Error handling features in the tool are a little limited."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
Earn 20 points
OpenText Silk Test is ranked 24th in Test Automation Tools while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. OpenText Silk Test is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". OpenText Silk Test is most compared with OpenText UFT One, Selenium HQ, OpenText UFT Developer, Apache JMeter and froglogic Squish, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our OpenText Silk Test vs. SmartBear TestComplete report.
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