We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days."
"Unified Threat Management (UTM) features."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment."
"Fortinet FortiGate is easy to use. Anyone can easily maintain it."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"In my opinion, Palo Alto has consistently been one of the best firewalls for enterprise security."
"The GUI is simple and the solution is straightforward."
"It is pretty important to have embedded machine learning in the core of the firewall to provide inline, real-time attack prevention, because all these different attacks and threats are constantly evolving. So, you want to have something beyond just hard pass rules. You want it to learn as it is going along. Its machine learning seems pretty good. It seems like it is catching quite a few things."
"I typically get involved with it when it comes to audit and compliance and having to gather evidence of those firewalls, routers, and rule sets. The evidence that I typically need is there."
"There are many valuable features within the solution. This includes security, a user-friendly firewall, antivirus, and global protection."
"The first time I came across these firewalls, what surprised me the most was their web user interface. It is complete and gives you a lot of information. You can do 80% of the things related to your network and firewall through the web UI. In some of the other devices, the UI is not as complete. App-ID is also very valuable in customer networks. When you're seeing a lot of traffic in your network, you can see in your web UI which users have the applications that are consuming the most bandwidth. You have a broad context, which is very good."
"With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."
"The configuration is very simple."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The most valuable feature is bandwidth control."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The most valuable feature of the solution is SWG traffic."
"The solution’s customer service is good."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"Overall, we're very happy with our product."
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"To some degree, it's almost a question as to why some of this stuff isn't simpler. For example, for an AP deployment, while it's integrated, the number of steps that you have to go through in order to get the AP up, seems like a lot."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"Price, of course, can always be more competitive or better."
"Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"The user interface could be improved to make it less confusing and easier to set up."
"They could improve their support and pricing and maybe integration. It's a little more expensive that Check Point but the quality is better. Integration with firewall endpoints could be better. Palo Alto does have very good malware or antivirus protection. I think they could improve on that front."
"I would like to see more in terms of reporting tools and the threat analysis capabilities."
"Unfortunately, Palo Alto Networks products aren't cheap, but you have to pay the price for good security technology. I don't know the exact price, but it's about $10,000 to $15,000 without a subscription. Cisco is priced similarly. FortiGate is inexpensive in Poland, so a lot of customers prefer that."
"There is a bit of limitation with its next-generation capabilities. They could be better. In terms of logs, I feel like I am a bit limited as an administrator. While I see a lot of logs, and that is good, it could be better."
"They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price."
"The tool's central management system is complicated, making it challenging to manage multiple devices centrally. Individually, the firewalls are easy to use and manage. I'd like to see better central management features in the next release. They've introduced some, but I haven't tried them yet, so I can't say how effective they are. However, having a single management interface would be a big improvement."
"The analytics could be improved."
"The pricing of the solution is quite high. It's one of the most expensive firewall solutions on the market."
"In terms of user experience, it could be better."
"Technical support could be better."
"The interface for administration could be better. They should upgrade the management portal."
"Sometimes it's not easy to use during large deployments of workstations."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Sometimes, support isn't available."
"We'd like to have more plugins and integration."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
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