We performed a comparison between Ping Identity Platform and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The most valuable feature is multifactor authentication."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It provides ease of connecting all our devices."
"It is a scalable solution...It is a stable solution."
"It's pretty stable as a product."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"It is reliable."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"It is very scalable. We have a very large customer base: 75 million customers."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"We have encountered instances where it is not easy to do authentication."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"It requires some expertise to set up and manage."
"It has a long way to go until it is a cloud-based solution."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"To add more value to this solution it needs to be more user-friendly."
"The GUIs are not very clear, especially when integrating with other products from CA."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"I'd like to see a rework of the user directory configuration."
"Some of the new protocols, like OAuth 2.0, could be improved."
Ping Identity Platform is ranked 3rd in Single Sign-On (SSO) with 19 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Ping Identity Platform is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Ping Identity Platform is most compared with Microsoft Entra ID, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID, whereas Symantec Siteminder is most compared with ForgeRock, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our Ping Identity Platform vs. Symantec Siteminder report.
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