We performed a comparison between Ping Identity Platform and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"This is a user-friendly solution."
"It provides ease of connecting all our devices."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It is reliable."
"The single sign-on is the solution's most valuable feature"
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The solution should allow for better integration with other platforms and the UBT."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The product is not customizable."
"PingID would benefit from a better user interface for integration."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"Some of the new protocols, like OAuth 2.0, could be improved."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"To add more value to this solution it needs to be more user-friendly."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
Ping Identity Platform is ranked 4th in Single Sign-On (SSO) with 19 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Ping Identity Platform is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Ping Identity Platform is most compared with Microsoft Entra ID, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID, whereas Symantec Siteminder is most compared with ForgeRock, Okta Workforce Identity, Microsoft Entra ID, Auth0 and Red Hat Single Sign On. See our Ping Identity Platform vs. Symantec Siteminder report.
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