We performed a comparison between Prisma Access by Palo Alto Networks and Zscaler CASB based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"Prisma Access by Palo Alto Networks is a seamless solution."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"Zscaler CASB's latency and architecture are excellent."
"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."
"The most valuable features of Zscaler CASB are API integration and DLP."
"The tool's scalability is good."
"Has a good zero trust feature."
"Overall, the solution does a pretty good job at web filtering."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"There is room for improvement in the multi-environment visibility, especially around containers."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Dependencies of applications sometimes is a bit confusing."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"My clients would like to see a more feature-rich product."
"Zscaler CASB breaks down at times."
"User management can be improved."
"It needs to offer SSO, single sign-on, and items of that nature."
"Zscaler CASB should include integrations with other SaaS applications."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"The pre-defined dictionaries could be improved."
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Prisma Access by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 59 reviews while Zscaler CASB is ranked 9th in Cloud Access Security Brokers (CASB) with 6 reviews. Prisma Access by Palo Alto Networks is rated 8.2, while Zscaler CASB is rated 7.6. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Zscaler CASB writes "A stable solution that provides API integration and DLP, but lacks integrations with other SaaS applications". Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN, whereas Zscaler CASB is most compared with Skyhigh Security, Microsoft Defender for Cloud Apps, Cisco Umbrella, ThreatLocker Elevation Control and Obsidian CDR Platform. See our Prisma Access by Palo Alto Networks vs. Zscaler CASB report.
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