We performed a comparison between Proofpoint Email Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"As a cloud-based product, it can scale well."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"It was easy to set up."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The anti-spam features are excellent on the email firewalls."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The setup is pretty simple."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"It is a solid and stable product."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec is a secure product."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is stable and the performance is good."
"The scalability can be improved, and the solution can be optimized."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"We find the cost to be prohibitive."
"Proofpoint has a lot of false alarms."
"The false positives are an issue."
"The solution could lower its price."
"Sometimes it detects false positives."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Messaging Gateway's advanced malware detection could be improved."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The solution takes up a lot of memory."
"It could be more scalable."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Microsoft Defender for Office 365 and Sophos Email. See our Proofpoint Email Protection vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.