We performed a comparison between PRTG Network Monitor and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We like the alerting system, the SNMP monitoring and the customization of the bandwidth."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The solution provides us response times to issues."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"The remote probe feature in PRTG Network Monitor helps you monitor remote systems or your network at a lower cost than other solutions."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The setup is simple."
"The solution has great workflow and server modules."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It gives you remote control and has a mobile app."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The automation should be improved."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"I wouldn't mind better categories for the sensors. When I go to add a new sensor for a new device, there are some categories in there already, and they can be filtered out, but there's quite a large pool of sensors... When I want to go in and find something quite specific, I have got to scroll down and scroll down to find what I'm actually looking for,"
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."
"The dashboarding definitely needs improvement."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"There are some bugs or glitches."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"The solution does not allow you to make a script for just one customer."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. PRTG Network Monitor is rated 8.2, while Pulseway is rated 8.6. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager, whereas Pulseway is most compared with Zabbix, Kaseya VSA and Microsoft Configuration Manager. See our PRTG Network Monitor vs. Pulseway report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.