We performed a comparison between Salesforce Einstein Analytics and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The solution scales extremely well."
"he most valuable feature of the solution is its ease of use."
"It's scalable."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"I like the calculation feature. I would not say it's such a good feature in Tableau, but if you have the knowledge, you can make that feature visible to everyone. It's not a feature that we can drag and drop and get the information. But whatever the data, whatever the calculation, I'm able to do. It's basically the knowledge base. Whatever knowledge I have, I can make that information public and publish it for management."
"The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns."
"Tableau is highly scalable. Now that they've introduced Hyper, you can create an extract of more than 5 million rows in minutes and then do your analysis."
"It is a stable solution."
"The action feature which Tableau has is very useful for us. If we click on one visualization, it will pass the value to another visualization. That interactivity within different visualizations is the most valuable feature of Tableau."
"Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
"It is an excellent tool for data capture, processing, and visualization."
"The most valuable features of the solution are the permission management and the user management."
"The tool needs to simplify its features."
"The product is expensive."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"The product must be more transparent."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Tableau is a company that does not respect partners."
"Tableau is difficult to scale because of the cost, which makes it difficult to scale."
"I also work as an SME on the platform side. Tableau is very nice and jazzy for the end-users, but there are pain points for the admins. Performance is something about which we hear a lot of complaints, such as the dashboard doesn't open in time. It performs well on the desktop but not on the server. I know that there is always a limitation when it comes to a huge amount of data or the complexity of the calculations, but we often hear from end-users about the performance on the server side. It is easy to drag and drop all the columns and do what we want, but if it is not going to load better on the server, users are not going to like it."
"Tableau could be improved by introducing a data manipulation layer within the tool itself. Currently, data manipulations require using additional tools like Alteryx. If Tableau included these capabilities, it would reduce the need for external dependencies. The tool gets slower when we feed huge amounts of data."
"There could be improvements on the mobile application, it is lacking features."
"Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc."
"The solution’s pricing could be improved."
"In the cloud sometimes the performance is a little bit slow."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 293 reviews. Salesforce Einstein Analytics is rated 8.2, while Tableau is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Databricks, SAP Analytics Cloud, IBM Watson Explorer and Qlik Sense, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Databricks. See our Salesforce Einstein Analytics vs. Tableau report.
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