We performed a comparison between Sophos XG and Untangle Ng Firewall based on our users’ reviews in four categories. After reading the collected data, you can find our conclusion below.
Comparison Results: Sophos XG’s single pane of glass makes it easy to manage the entire solution and can be done anywhere. Users find that the solution is very light, stable, and provides excellent real-time control. Untangle NG Firewall hardware is not available in all geographic locations, and users say it is not recommended for large enterprise organizations.
"Fortinet FortiGate appears to be scalable."
"The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"The management console is pretty simple, so anyone who understands networking can initially deploy the solution."
"There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"Easy to use support and licensing portal as well as activation process."
"The initial setup is straightforward."
"The response is very quick and they can visually resolve our problems in a short period."
"I rate Sophos support 10 out of 10. When my device was freezing, I contacted them, and sent me a replacement. It only took a couple of days for Sophos to ship the device to Kenya. I didn't have a redundant device, so it was urgent."
"What we found valuable is the way they deal with emails, as well as the way the bandwidth usage is shown."
"The solution is easy to set up and configure."
"I have found configuring the ports to be easier in Sophos XG compared to the other devices."
"The stability has been excellent."
"I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently."
"The most valuable features of Sophos XG are user-friendliness and it is highly secure."
"it's user-friendly, not complex."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
"None of my clients has had a ransom or breach using Untangle."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"We find the web filter very valuable."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS blocking."
"I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
"The solution lacks multi-language support."
"The cloud management and automation capability could be improved."
"Backup can be improved."
"FortiOS is not simple."
"NGN, reporting and controls."
"Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products offer much better ROI, upgradability, and manageability."
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."
"The response time could stand improvement."
"It is a very basic and entry-level firewall. It doesn't give very granular control over the traffic. It should have more granular control over the traffic. This feature should be there similar to Palo Alto and Cisco. It should have such advanced features."
"I would like to see in future releases a tool to scan for malicious packets and give the location of where they are coming from."
"Their support is fairly good, and they come back to me. I've had an issue once or twice where I couldn't understand what the support person was saying because those calls were probably routed to India. They were a bit difficult to understand, but it is generally not an issue."
"The GUI and support could be better. I think there are other products that we are going to deploy instead of Sophos. We have already upgraded a month ago because the interfaces and support for Sophos are really weak. But other products like Juniper, Cisco, or FortiGate are better than Sophos. It's also complicated, and the end-user or client does not understand it."
"When I call, I have to wait at least one to two hours to reach them."
"They made some changes to the firmware update sometime last year, which moved some of the policies from where they were before. Some of the policies, such as NAS policies, were separated, which made it a bit hard for people to trace the policies they had configured."
"We are having challenges when using Zoom with Sophos XG deployed."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The product must improve its reporting features."
"The product needs to improve its mobile application."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The storage is minimal, so we have to set the system to delete data after seven days."
"Web-filtering policies could be improved."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Sophos XG is rated 8.2, while Untangle NG Firewall is rated 8.6. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Sangfor NGAF, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Sophos XG vs. Untangle NG Firewall report.
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