We performed a comparison between Accedian Skylight and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"We find the networking aspect of this solution to be the most valuable."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The detections are fine when they work."
"The product provides intensive reports."
"The application monitoring is the solution's most valuable feature."
"Monitoring is the most valuable feature of this solution."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"The UI interface of Accedian Skylight could improve."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"The Accedian Skylight user interface still has room for improvement."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"We get a lot of false alerts."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"The integration with various OEM products could be simplified."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"The licensing for this solution is not straightforward and should be improved."
"We had some stability issues at the outset that have since been resolved."
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Accedian Skylight is ranked 42nd in Network Monitoring Software with 23 reviews while ManageEngine OpManager is ranked 13th in Network Monitoring Software with 44 reviews. Accedian Skylight is rated 9.0, while ManageEngine OpManager is rated 8.0. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace and Zabbix, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and SCOM. See our Accedian Skylight vs. ManageEngine OpManager report.
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