We compared Acronis Cyber Protect Cloud and Veritas Alta SaaS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. Veritas Alta SaaS Protection is known for its efficient resource utilization and easy-to-use interface. The solution offers a wide range of features for cloud and hybrid integration.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. Veritas Alta SaaS Protection has room for improvement in terms of performance and the ability to browse files after project completion. It also needs better file versioning.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Veritas Alta SaaS Protection's customer service is highly regarded for its fast responses and experienced teams.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Veritas Alta SaaS Protection takes, approximately a week to set up.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. Veritas Alta SaaS Protection has been praised for its competitive pricing. The solution offers different licenses for various features.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. Veritas Alta SaaS Protection offers a varying return on investment, depending on the user’s business requirements.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. Veritas is highly regarded for its efficient use of computer resources and extensive range of features, making it suitable for both cloud and hybrid environments. Veritas could enhance its performance and provide access to older file versions.
"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends."
"The product is a good anti-ransomware solution."
"It provides quick backup recovery."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope."
"It's a good solution. It's pretty stable."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"We're comfortable using this kind of technology. It's user-friendly."
"The duplication is the solution's most valuable feature."
"The most valuable feature is that it is simple to use."
"It's very comprehensive. It's one of the first brands to appear in its field."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"They could support Linux OS primarily for servers."
"Slow response from technical support."
"The solution could improve by being more user-friendly."
"The reporting could be improved. I would like to see some enhancements in that regard."
"Technical support needs to be improved because they do not respond in a timely fashion."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"The solution does lack a lot of features, and we're considering switching."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"Technical support can be improved."
"When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas."
"The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
"In the future, we would like to see support for virtualized machines."
Acronis Cyber Protect Cloud is ranked 5th in SaaS Backup with 44 reviews while Veritas Alta SaaS Protection is ranked 11th in SaaS Backup with 12 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Veritas Alta SaaS Protection is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Veritas Alta SaaS Protection writes "It's a user-friendly solution that helps us migrate our customers from their local servers". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Synology C2 Backup and Veeam Backup for Microsoft 365, whereas Veritas Alta SaaS Protection is most compared with Veritas NetBackup, Commvault Cloud, AWS Backup and Veritas Backup Exec. See our Acronis Cyber Protect Cloud vs. Veritas Alta SaaS Protection report.
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