We performed a comparison between ActiveBatch Workload Automation and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ActiveBatch Workload Automation offers a versatile and user-friendly experience with prebuilt jobs, real-time monitoring, scalability, and support for a wide range of platforms. Fortra's JAMS stands out for its strong job dependency tracking, automation capabilities, warnings, support, and emphasis on code-driven automation.
ActiveBatch could enhance its managed file transfer, user interface, trigger reliability, documentation, support services, software setup process, customization options, and pricing. Fortra's JAMS would benefit from improvements in client interface, search functionality, training resources, documentation, UI responsiveness, integration capabilities, source control features, and access permission management.
Service and Support: ActiveBatch Workload Automation has received positive feedback regarding its customer service, specifically highlighting the helpful and reliable technical support. However, there are concerns regarding the service model and availability of the hotline. Fortra's JAMS is highly praised for its responsive and knowledgeable support team, promptness of responses, and availability of documentation and training resources. Customers express overall satisfaction with JAMS' customer service.
Ease of Deployment: The initial setup for ActiveBatch Workload Automation was straightforward, with a minor need for additional documentation during file import. Configuring it on different operating systems like Windows and Linux proved to be slightly complex. Fortra's JAMS had a simple and easy setup procedure, with users easily following instructions on the webpage and swiftly deploying new tasks. Although some users encountered confusion or difficulties, they were able to seek assistance from JAMS support.
Pricing: Users find the setup cost for ActiveBatch Workload Automation to be quick and simple, with reasonable and competitive pricing. Users consider the pricing of JAMS to be fair and affordable.
ROI: ActiveBatch Workload Automation has been highly regarded for its positive impact on net revenue. Fortra's JAMS is admired for its cost-effectiveness, time-saving features, and improved productivity, all achieved without requiring additional staff.
Comparison Results: ActiveBatch Workload Automation is the preferred choice when compared to Fortra's JAMS. Users praise ActiveBatch for its versatility, easy-to-use interface, prebuilt jobs, and user-friendly configuration. It stands out in scheduling, monitoring, and providing valuable insights.
"ActiveBatch's Self-Service Portal allows our business units to run and monitor their own workloads. They can simply run and review the logs, but they can't modify them. It increases their productivity because they are able to take care of things on their own. It saves us time from having to rerun the scripts, because the business units can just go ahead and log in and and rerun it themselves."
"The user interface is really incredible."
"ActiveBatch helped us automate and schedule routine tasks such as data backups, file transfers, database updates, and report generation, which frees IT staff to focus on other studies."
"One of the most valuable features is the job templates. If we need to create an FTP job, we just drag over the FTP template and fill out the requirements using the variables that ActiveBatch uses. And that makes it reusable. We can create a job once but use it for many different clients."
"By implementing a sophisticated scheduling mechanism, the system allows for the precise triggering of jobs at user-selected frequencies, enabling a seamless and automated execution of tasks according to specified time intervals."
"Since I started using this product, I have been able to easily track everything as it mainly monitors, alerts, and looks after all the services - even across platform scheduling - which has helped me immensely."
"I found ActiveBatch Workload Automation to be a very good scheduling tool. What I like best about it is that it has very less downtime when managing many complex scheduling workflows, so I'm very impressed with ActiveBatch Workload Automation."
"The REST API adapters and native integrations for integrating and orchestrating the software stack are very flexible."
"The product is easy to use."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"There are some issues with this version and finding the jobs that it ran. If you're looking at 1,000 different jobs, it shows based on the execution time, not necessarily the run time. So, if there was a constraint waiting, you may be looking for it in the wrong time frame. Plus, with thousands of jobs showing up and the way it pages output jobs, sometimes you end up with multiple pages on the screen, then you have to go through to find the specific job you're looking for. On the opposite side, you can limit the daily activity screen to show only jobs that failed or jobs currently running, which will shrink that back down. However, we have operators who are looking at the whole nightly cycle to make sure everything is there and make sure nothing got blocked or was waiting. Sometimes, they have a hard time finding every item within the list."
"Some of the advanced features in the user interface are a bit confusing even after referring to the documents."
"It could be easier to provide dashboards on how many jobs are running at the same time; more monitoring."
"They should offer pricing that is more affordable."
"I can't get the cleaning up of logs to work consistently. Right now, we are not setup correctly, and maybe it is something that I have not effectively communicated to them."
"ActiveBatch UI could use a little more help, and video tutorials would be greatly appreciated for user guides."
"We have faced a couple of issues where we were supposed to log a defect with ActiveBatch. That said, the Active batch Vendor Support is very responsive and reliable."
"The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
ActiveBatch by Redwood is ranked 4th in Workload Automation with 35 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. ActiveBatch by Redwood is rated 9.2, while Fortra's JAMS is rated 9.0. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron, whereas Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron. See our ActiveBatch by Redwood vs. Fortra's JAMS report.
See our list of best Workload Automation vendors.
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