We performed a comparison between Adobe Sign and DocuSign based on real PeerSpot user reviews.
Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"I give the stability a ten out of ten."
"It makes it very easy to sign documents."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"This speeds up the sign-off process."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"The solution is reasonably priced."
"The solution is stable."
"You can customize how you want to use the solution."
"DocuSign is easy to use. I also like the document tracking features."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"We can structure the signature."
"The price of the solution could improve for certain plans."
"It is hard to keep up with continuous improvements."
"The solution could always be more secure."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"The support could improve in Adobe Sign."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"The UI has room for improvement."
"It works. I have no notes for improvement."
"It should automatically be datestamped beside the signature."
"I could always use better security around the solution."
"The support is not accessible sometimes to African businesses."
"DocuSign's mobile application could be better. It has some compatibility issues."
"I would like for this solution to send me a copy of the signed document automatically."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"There are sometimes delays in user communication."
Adobe Sign is ranked 2nd in eSignature (Electronic Signature) with 9 reviews while DocuSign is ranked 1st in eSignature (Electronic Signature) with 11 reviews. Adobe Sign is rated 9.4, while DocuSign is rated 8.6. The top reviewer of Adobe Sign writes "Highly scalable and accessible ". On the other hand, the top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". Adobe Sign is most compared with Citrix RightSignature, OpenText Core Signature, SignNow, Tungsten SignDoc and OneSpan Sign, whereas DocuSign is most compared with OpenText Core Signature, Box Sign, OneSpan Sign, Dokobit and Conga Sign. See our Adobe Sign vs. DocuSign report.
See our list of best eSignature (Electronic Signature) vendors.
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