We performed a comparison between Alcatel-Lucent OpenTouch Customer Service and Zendesk Chat based on real PeerSpot user reviews.
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Alcatel-Lucent OpenTouch Customer Service is ranked 17th in Contact Center Platforms while Zendesk Chat is ranked 4th in Live Chat with 2 reviews. Alcatel-Lucent OpenTouch Customer Service is rated 0.0, while Zendesk Chat is rated 10.0. On the other hand, the top reviewer of Zendesk Chat writes "Great live chat capabilities, useful customizations, and helpful social media assistance functionality". Alcatel-Lucent OpenTouch Customer Service is most compared with , whereas Zendesk Chat is most compared with Amazon Connect.
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