We performed a comparison between AlertSite and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"There are custom reports available along with the inbuilt reports."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"The most valuable feature of Splunk is the log monitoring."
"The most valuable aspect of the solution is the dashboard. It's very intuitive."
"The solution is the market leader."
"We have found all the features useful. However, the dashboarding and logging have been very helpful. Additionally, the log analysis does a great job."
"It's the completeness of the solution that we like the most."
"The breadth of the data sources that Splunk can ingest data from is broad and deep and it does an exemplary job at handling structured data."
"Splunk Enterprise Security's dashboards are a key asset."
"It is very easy to use and integrate. There are connectors for every technology."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"It is not compatible with all of the product platforms that we use."
"The support and the pricing can be better"
"Some of the terminology can be confusing, even for seasoned vets. Renaming components at this point would be a serious undertaking. However, it might be beneficial in the long run."
"Their technical support sucks."
"The pricing can be better."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
"The training was mostly sales-focused, like how to monitor your sales. It was hard to then come back from doing the training and try to switch it to a cybersecurity focus because all the training we did was sales oriented. The basic training didn't really touch on any kind of cybersecurity use cases or anything like that. That would have been great to see in the training."
"I would like Splunk to add more integration. QRadar has many indications with more products than Splunk."
"On-premises scaling of the solution is a bit more limited than it is on the cloud."
AlertSite is ranked 24th in Application Performance Monitoring (APM) and Observability with 5 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 240 reviews. AlertSite is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". AlertSite is most compared with Dynatrace, Datadog, ITRS Geneos and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our AlertSite vs. Splunk Enterprise Security report.
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