We performed a comparison between Alterian and IBM Watson Customer Experience Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Qualtrics, Freshworks, ServiceNow and others in Customer Experience Management.Alterian is ranked 21st in Customer Experience Management while IBM Watson Customer Experience Analytics is ranked 7th in Customer Experience Management. Alterian is rated 0.0, while IBM Watson Customer Experience Analytics is rated 10.0. On the other hand, the top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". Alterian is most compared with Salesforce Marketing Cloud, whereas IBM Watson Customer Experience Analytics is most compared with IBM Watson Commerce Insights and Anthology Engage.
See our list of best Customer Experience Management vendors.
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