We performed a comparison between Amazon WorkSpaces and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.
Find out in this report how the two Desktop as a Service (DaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool has low latency and multimedia support. For instance, running Zoom calls on Amazon WorkSpaces seamlessly supports local microphones, speakers, and web cameras. This feature is transparent for applications, allowing me to use the Zoom application without requiring exceptional support for remote web cameras or microphones. Amazon WorkSpaces provides this functionality at the operating system level, enabling effortless video conferencing. To my knowledge, Microsoft Remote Desktop does not offer the same support."
"Performance and scalability are valuable features."
"The experience is seamless and there is no delay. The performance is very good. Initial startup times is a little bit of wait time, but it is bearable."
"Stability-wise, I rate the solution a ten out of ten."
"We can work remotely using the solution."
"Amazon WorkSpaces is very fast."
"Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."
"The product is easy to access. You can access the solution from anywhere at any time."
"For our company's customers, I feel that the product is stable."
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic."
"ICA/HDX optimization policies."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
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"You cannot install external applications without doing some additional configurations inside the solution as opposed to your normal desktop or laptop."
"I would say that it is a little complex to configure."
"Its features for the hardware version could work faster."
"An area that could be improved is it could work better on VPN."
"Configuration was a bit complicated at first but manageable."
"One area that can be improved is the ability to install third-party apps."
"The initial setup was somewhat difficult."
"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."
"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"It is not easy to set up."
"The monitoring and management is in need of improvement."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
"Citrix Virtual Apps and Desktops is a complex solution."
"For us, pricing is the most important feature to improve."
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Amazon WorkSpaces is ranked 2nd in Desktop as a Service (DaaS) with 14 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Desktop as a Service (DaaS) with 90 reviews. Amazon WorkSpaces is rated 8.2, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Amazon WorkSpaces writes "A High Performing Amazon Workspace Solution for Seamless Workspace Management". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Amazon WorkSpaces is most compared with Amazon Appstream, Teradici PCoIP Zero Clients, VMware Horizon DaaS and Nutanix Frame, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Microsoft Remote Desktop Services and Apache Guacamole. See our Amazon WorkSpaces vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report.
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