We performed a comparison between AppDynamics Server Monitoring and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."
"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."
"The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."
"We can view the server activities, including issues in the process, with a single click."
"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."
"The solution offers great visibility that allows you to track where errors originated."
"Setting up the monitoring agents was straightforward."
"It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The technical support is fantastic, and they are fast to respond."
"Most features work fine."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"Predictive analysis is a valued feature."
"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."
"The solution could be more mobile friendly."
"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
"The product’s dashboard could be more easy to implement."
"The tool should provide information like the number of connections and processes utilized in real time."
"An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."
"The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"Automation is currently quite complex and needs to be improved."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp cannot be scaled for big and large company deployments."
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AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. AppDynamics Server Monitoring is rated 8.2, while OpsRamp is rated 7.8. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". AppDynamics Server Monitoring is most compared with Zabbix, ITRS Geneos, Nutanix Prism, PRTG Network Monitor and ServiceNow IT Operations Management, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Nagios XI. See our AppDynamics Server Monitoring vs. OpsRamp report.
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