We performed a comparison between AppDynamics and IBM Application Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Once you get past installation, AppDynamics is highly stable and we get good results."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"It has improved our organization with its ability to catch issues quickly and fix them."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"This is a stable product and we definitely plan to continue using it in the future."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"It's easy to use."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"The initial setup was straightforward and took minimal effort."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"I would rate the scalability an eight out of ten."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The resolution time takes longer than expected."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"AppDynamics should improve its ability to track all the transactions."
"The initial setup could be easier."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"Technical support can be slow and needs improvement."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"The demo that was provided to us is not working very well. At times, there are errors."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"The stability is not great and should be better."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while IBM Application Performance Management is ranked 54th in Application Performance Monitoring (APM) and Observability with 7 reviews. AppDynamics is rated 8.2, while IBM Application Performance Management is rated 6.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, Dynatrace, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AWS X-Ray. See our AppDynamics vs. IBM Application Performance Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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