We performed a comparison between Appian and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"The setup is easy."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"The most valuable feature is business automation."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"It is also not easy to learn. Training tutorials could be improved."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"Lacks integration with other products."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. Appian is rated 8.4, while OpenText MBPM is rated 7.0. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText MBPM is most compared with Camunda. See our Appian vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
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