We performed a comparison between Appium and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation part is extremely helpful in streamlining our processes."
"The library is extensive so the driver interacts with most functions or actions on mobile devices."
"Appium helps me to do as much as much as I want to."
"We develop apps using the React Native framework, and Appium integrates well for testing those apps. The Appium automation framework also has good integration with GitHub Actions and plenty of other tools and frameworks, including BrowserStack."
"Appium's best feature is that it supports multiple frameworks."
"It has great documentation and excellent community support."
"The best feature of Appium is that it allows you to inspect the element. With the Appium Inspector, you don't have to install another application to do the inspection. I also like that Appium has Android device connectivity. Currently, most people use Appium as automation software, and I haven't found any other tool that's more powerful than Appium."
"The solution is easy to use."
"One of the main features of the solution is it is flexible."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"Marketing and Sales Lead, Forecasting, Campaign management."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"The initial setup is straightforward if you have previous experience with the solution, but it can be complicated for a novice user."
"We previously worked with native applications, and there weren't any good mobile app testing tools. We started working with React Native, which works well with Appium, but it would be good to see better integration; the way elements are displayed can be messy. React Native is very popular nowadays, so it's essential to have that compatibility."
"What needs improvement in Appium is its documentation. It needs to give more context on the libraries that Appium is using under the hood. For example, my team is using Appium for Android automation, and a lot of times, I feel that there's functionality that's available through the Appium interface, that exists within the UIAutomator, but there aren't a lot of useful or helpful resources on the internet to find that information, so it would be good to have some linkage with the underlying platform itself. Another room for improvement in Appium is that it's buggy sometimes. For example, at times, there's a bug in the inspector application that doesn't allow me to save my desired capability set, so it would be nice to get that bug fixed, but overall, Appium is a good tool. The Touch Actions functionality in Appium also needs improvement. For example, if I want to initiate a scroll on the device that I'm running Appium on, sometimes Swipe works, but in other situations, I have to explicitly use action chains, so I'm not too sure what's the better approach. What I'd like to see in the next version of Appium is a more intelligent and more intuitive AppiumLibrary, in terms of identifying menus and scroll bars, etc., because right now, I'm unsure if I have to do a lot of export reversals to get to the elements I'm looking for. It would be nice to have some functionality built in, which would allow me to easily get those exports."
"Stability is an area that needs some improvement."
"The setup and installation were a problem for us at first."
"If it had more facility for configuration it would be a spectacular solution."
"Appium can improve when the case fails, there should be a feature where you can generate the report from Appium. Once you're on a test case, automatically the screenshot should be captured which would avoid manual intervention. These features would be beneficial to migrate to Appium."
"Appium has problems with automated validations following iOS updates, causing us to have to validate manually."
"An expensive solution requiring a lot of configuration."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"I don't have any notes for improvement. It serves us well."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"I would like to have integration with Google."
Appium is ranked 7th in Mobile Development Platforms with 25 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 80 reviews. Appium is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of Appium writes "It's easy to launch applications". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appium is most compared with Tricentis Tosca, Katalon Studio, Perfecto, Xamarin Platform and Ionic, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OpenShift. See our Appium vs. Salesforce Platform report.
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We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
