We performed a comparison between AppNeta by Broadcom and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two DX NetOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The solution's technical support is very good."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"The product’s stability and robustness are valuable."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The integration point."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"I have found the cross analysis feature to be the most valuable."
"The presentation layer is pretty simple and straightforward."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"Instead of integrating with other people, they should expand their interior capabilities."
"I think some of the product's documentation has shortcomings and needs improvement."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"Technical support for this product is not so good. It needs improvement."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
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AppNeta by Broadcom is ranked 3rd in DX NetOps with 17 reviews while DX Spectrum is ranked 1st in DX NetOps with 115 reviews. AppNeta by Broadcom is rated 8.6, while DX Spectrum is rated 8.4. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, NETSCOUT nGeniusONE and PRTG Network Monitor, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our AppNeta by Broadcom vs. DX Spectrum report.
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