We performed a comparison between ARCON Privileged Access Management and CyberArk Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is it is easy to use and the interface is intuitive."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"Technical support is good. I rate the technical support an eight out of ten."
"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"It has helped us with our adoption with other teams, and it has also helped us to integrate it at the ground level."
"Performance-wise, it is excellent."
"We are able to rotate credentials and have privileged account access."
"CyberArk has resulted in a massive increase in our security footprint."
"It has helped from an auditing perspective identify who has access to privileged accounts."
"Increased our insight into how privileged accounts are being used and distributed within our footprint."
"What I found most valuable in CyberArk Privileged Access Manager is the Session Manager as it allows you to split the connection between the administrator site and the target site. I also found the Password Manager valuable as it lets you rotate the passwords of privileged users."
"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Managing users is difficult, so that is something that can be improved."
"One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"Bulk password automation is not available in ARCON when compared to other products."
"A few areas for improvement in ARCON would be performance optimization, ensuring smoother management."
"I would like to see improvement in the custom connector for integration with different devices."
"The solution could improve by adding more connectors."
"CyberArk Privileged Access Manager could improve the integration docking, it should have more layers. For example, integration with OpenShift."
"Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API."
"The initial setup was a bit complex."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"The interface on version 9 looks old."
"Having a centralized place to manage the solution has been something that I have always wanted, and they are starting to understand that and bring things back together."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews. ARCON Privileged Access Management is rated 7.8, while CyberArk Privileged Access Manager is rated 8.8. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". ARCON Privileged Access Management is most compared with Cisco ISE (Identity Services Engine), ManageEngine PAM360, BeyondTrust Endpoint Privilege Management, Delinea Secret Server and WALLIX Bastion, whereas CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and CyberArk Identity. See our ARCON Privileged Access Management vs. CyberArk Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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