We performed a comparison between Arcserve SaaS Backup and Commvault Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup."In terms of data recovery, both the performance and reliability have been excellent."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"We use the solution for cloud and data backup."
"Integration with Active Directory and the Azure platform make it a complete solution."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"The solution is easy to use and the duplication is quite good."
"They should include the capability to back up on-premises environments."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
"They reply to the support portal weekly, but there are some delays."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"When we send a query to Commvault, they take a long time to answer our questions."
"I would like more communication informing us on what Commvault is doing in the background."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
Arcserve SaaS Backup is ranked 13th in SaaS Backup with 1 review while Commvault Cloud is ranked 1st in SaaS Backup with 104 reviews. Arcserve SaaS Backup is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve SaaS Backup writes "Provides ease of configuration and good technical support services ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve SaaS Backup is most compared with Keepit, Veeam Backup for Microsoft 365 and Datto SaaS Protection, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup.
See our list of best SaaS Backup vendors.
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