We performed a comparison between ArcSight Enterprise Security Manager (ESM) and ArcSight Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The connectivity and analytics are great."
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"Sentinel pricing is good"
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"It's pretty powerful and its performance is pretty good."
"It has basic out-of-the-box integrations with multiple log sources."
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"The user interfaces are quite good and speedy."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"Usability is the most valuable feature. The accessibility is quite good."
"The solution offers very good monitoring."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way."
"The platform helps us improve threat detection capabilities."
"The product has a valuable interface."
"The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place."
"The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk."
"There is room for improvement in entity behavior and the integration site."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
"If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"The playbook is a bit difficult and could be improved."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"It would be good to have some connectors for third-party SIEM solutions. Many customers are struggling with the integration of Azure Sentinel with their on-premise SIEM. Microsoft is changing the log structure many times a year, which can corrupt a custom integration. It would be good to have some connectors developed by Microsoft or supply vendors, but they are not providing such functionality or tools."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The dashboard looks a bit cumbersome."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"ArcSight ESM is lacking cloud scalable technology."
"The way that scaling is set up isn't very cost-effective."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"ArcSight Intelligence's pricing needs improvement."
"We haven't found the product fully scalable."
"The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better."
"ArcSight Intelligence is a bit slower, and its speed should be improved."
"The dashboard is not user-friendly and is in black and white."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while ArcSight Intelligence is ranked 33rd in Security Information and Event Management (SIEM) with 5 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while ArcSight Intelligence is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, IBM Security QRadar, Elastic Security and Wazuh, whereas ArcSight Intelligence is most compared with Exabeam Fusion SIEM. See our ArcSight Enterprise Security Manager (ESM) vs. ArcSight Intelligence report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
