We performed a comparison between ArcSight Logger and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The machine learning is a good feature."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"It provides in-depth information on business activities once we log into the system."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"It's an efficient solution."
"The solution provides information about the risk factors."
"Overall a great solution."
"IBM Security QRadar has significantly improved our incident response procedures."
"It allows us to search data both on-premises and on the cloud."
"It is a very optimized engine."
"There are a lot of great out-of-the-box features included."
"The most valuable features would have to be the products' ability to customize vulnerability management settings."
"Technical support is good overall."
"The most valuable aspect of the solution is the integration capabilities on offer."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The solution must provide readymade connectors for different applications."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The platform is quite expensive. They should reduce its cost."
"The integration with other systems could be improved."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"It would be better if the product is cheaper."
"The console in older versions is not user-friendly."
"There could be improvements made to the UI, the user interface. Though the newer version, 7.3.2, might already have this improvement in place."
"I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things."
"It's resource-intensive."
"QRadar UBA only keeps the data for a short while (it's refreshed every five minutes) and would be improved if this were extended to a week or month."
"The biggest problem was built on top of the QRadar in the executive operations center network. The integration was not using the network security specialist properly, and all the incidents were inferior with QRadar. Its compatibility is not really good."
"The initial setup was complex, and it took six months."
"The implementation of the solution's technology needs to be simplified."
"The solution is clunky."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. ArcSight Logger is rated 7.8, while IBM Security QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ArcSight Logger is most compared with Splunk Enterprise Security, Elastic Security, Wazuh, LogRhythm SIEM and VMware Aria Operations for Logs, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Cortex XSIAM. See our ArcSight Logger vs. IBM Security QRadar report.
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