We performed a comparison between ARIS BPA and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Aris BPA has a lot of tools that are more professional than Bizagi."
"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."
"The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"It helps the business make an informed decision."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"The most valuable features of ARIS BPA are its flexibility and reporting."
"Also, the UML parts have been improved very much in the last two years. And it's very powerful now to combine the BPMN and UML parts in the product, because you can make a connection between them, so that you have the right interoperability between them. So if you're doing data modeling, you can use your class diagram and bind that to the BPMN part."
"ARIS BPA is customizable as per specific business requirements."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The solution is easily modified to suit your needs."
"Good and effective reporting features, which help in decision making."
"Tech support is very responsive. They solved issues within a prompt response time."
"iServer has valuable features for workflow and document management."
"The pricing of the solution can be improved and the initial setup should be made easy."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions."
"I would like to see the reporting aspects improved."
"Migration to the next release is very tricky. You can't do it without support from ARIS or from a software kit. And it takes a lot of time and a lot of money to migrate. My impression is that a lot of companies do not migrate regularly because of that issue."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"The tool must provide more documents."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"It runs relatively slowly."
"There could be features for process mining, process simulation, and analytics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"I haven't used this solution long enough to know what areas could be improved."
"It definitely needs help to improve the visual aspect of the solution."
"Requirements management needs to be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS BPA is rated 8.4, while iServer is rated 7.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and IBM BPM, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, MEGA HOPEX and BiZZdesign HoriZZon. See our ARIS BPA vs. iServer report.
See our list of best Business Process Design vendors.
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