We performed a comparison between Asana and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."It's an easy way to communicate."
"Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
"My task box displays all of our tasks, organized by day, helping us to focus on what needs to be done each day."
"The most valuable feature of the solution is its project management tracking systems."
"What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions."
"Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
"Asana provides a lot of options and a lot of customization to give the best efficient way for your business to operate. For example, I can customize my tasks, tables, and pipelines the way I want them to fit my business model. It's easy and highly customizable."
"The solution appears to be quite stable."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The solution is operating well overall."
"It's a good tool for workflow automation."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The most valuable aspect of the solution is the various workflows."
"It's hard to integrate Asana into other parts of the company workflow, so integration is an area for improvement."
"Some updates are outdated, and their functionalities can affect the end outcomes."
"There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that."
"A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created."
"In Asana, there's no way to add a custom date field."
"It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."
"The product's page is not user-friendly."
"There just needs to be a bit more direction on how to use it at the outset."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The pricing model needs to be improved. Right now, it's too expensive."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"The solution's pricing model or licensing model could be a little better."
"The solution would benefit from more integration capabilities."
Asana is ranked 3rd in Project Management Software with 43 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Asana is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Asana writes "Extremely stable, user-friendly, and easy to navigate". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Jira, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps.
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