We performed a comparison between AT&T Managed Security Services and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.
Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services."The product is powerful and rapidly developing into an all-in-one solution."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The pricing is flexible."
"There are some patent pending detectors within the platform that provides a lot of value."
"The most valuable feature is the fast alerting and response time."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"We can easily isolate affected machines in the network."
"The most valuable features are IDS and IPS."
"The initial setup was very straight forward."
"The depth of the technical documentation needs to be improved."
"In the next release of this solution, I would like to see file integrity monitoring."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"It would be nice if the solution were a little more affordable."
"The deployment could definitely be improved."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
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AT&T Managed Security Services is ranked 4th in Managed Security Services while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 13 reviews. AT&T Managed Security Services is rated 8.0, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of AT&T Managed Security Services writes "Incident reporting, logging, and reports alarms and alerts". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". AT&T Managed Security Services is most compared with Verizon Managed Security Services, whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Trend Micro Managed XDR and Sophos MDR.
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