We performed a comparison between Automic Workload Automation and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Automic Workload Automation is highly appreciated for its strong performance, flexibility, and straightforward setup process. Fortra's JAMS receives accolades for its exceptional job tracking abilities and efficient automation functionalities.
For Automic Workload Automation, suggested enhancements include the adoption of industry standards and seamless automation processes, better language support, a more intuitive interface, enhanced web-based functionalities, and improved file transfer management. Fortra's JAMS could benefit from improvements in terms of user-friendliness, search functionality, available training resources, handling of exceptions, reporting and dashboard capabilities, source control features, documentation quality, access permissions management, resolution of connectivity issues, and notification system.
Service and Support: Automic Workload Automation's customer service has been met with varying feedback, with some expressing concerns regarding response times and challenges in contacting the support team. Fortra's JAMS customer service is commended for its responsiveness, expertise, and assistance.
Ease of Deployment: Users have found that the setup process for Automic Workload Automation can take anywhere from one to five days depending on the implementation and project size. Fortra's JAMS is known for its straightforward and easy setup, with users finding it quick and simple.
Pricing: Automic Workload Automation has a high setup cost compared to Fortra's JAMS. Users view JAMS as fair, affordable, and a worthwhile investment.
ROI: Automic Workload Automation does not offer concrete ROI figures, however, the absence of license renewal implies it is perceived as an added cost. Fortra's JAMS has demonstrated substantial ROI by saving time, enhancing productivity, and proving to be cost-effective.
Comparison Results: Fortra's JAMS is highly recommended over Automic Workload Automation. JAMS is praised for its simple setup, capability to handle job dependencies, and comprehensive monitoring and control features. Users find JAMS easy to use, with centralized management and helpful customer support. JAMS stands out with its intuitive interface, superior job dependency tracking, and more affordable pricing options.
"The workflow allows us to integrate multiple applications into one flow and come up with a business result."
"The Zero Upgrade feature is the most valuable."
"The initial setup was quite simple because they have a manual which tells you in a simple way of how to install it step-by-step."
"I like the script engine of CA, where you can build everything you want."
"We use it to automate our business."
"You can create very fine, granular workflows with a lot of possibilities. It gives you the possibility to do things in many ways."
"It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required."
"Automic is perfect to work with for a lot of job loads."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"My biggest complaint is that there is no list price. We work with Oracle, Microsoft, IBM, etc., and all of them have list pricing. Automic, right up until today, has never had list pricing. This makes things difficult, because we need to plan budgets for the next year and can't."
"Choosing Automic Workload Automation essentially locks us into their ecosystem, making it nearly impossible to switch to a different product."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"I would like to see more stability in the product and have the transition between versions be more seamless."
"We would like a way to test our cloud-based automations on-premises, and then migrate them to the cloud after they have been tested, without needing an additional license."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick."
"The only thing that we would like improved is the FTP agent. It only supports SOCKS proxy, and we would like it to also support an HTTP proxy."
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. Automic Workload Automation is rated 8.2, while Fortra's JAMS is rated 9.0. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron. See our Automic Workload Automation vs. Fortra's JAMS report.
See our list of best Workload Automation vendors.
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