We performed a comparison between Auvik Network Management (ANM) and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The network mapping is an excellent feature, as each device is represented by a different shape or object, which is great for helping us, our staff in training, and our customers understand how the network is structured. Seeing the bigger picture helps immensely, as we provide remote support; we're not boots on the ground."
"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."
"The fact that it provides a single, integrated platform for our organization is important as well. Having 50 different accounts to log into would make things difficult at times."
"We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour."
"It's a single, integrated platform and that is very important because the more tools that you can build into one product suite, the easier it is for your engineering staff to learn it."
"Topography mapping is incredibly useful, especially when it's functioning properly."
"I like the quick mapping. I can put a customer in, and I can put the Auvik monitor in, and then probably within about half an hour to an hour, I can see most of the map."
"The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue."
"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"HiveManager is extremely easy to use for anyone with little network experience."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"Ability to assign zero trust policies from the user."
"The support organization behind this product is extremely professional."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Most of the issues that I have had are related to the dashboard and wanting a bit more customization available through the dashboard because that's where you'll spend most of your time. Auvik is on the dashboard, and you can create and save these filters, which is great, but if I were to filter the map by all switches, the information below doesn't reflect the filter. I have to select the device within the filter, and then it starts to show the results. I can then see the dashboard of that device. If I were to filter by switches, I would like my top device utilization to only show me switches from my alerts and anything related to my map filter."
"When credentials are rejected, I'd like to get a little information about why in the error message."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"I would like to see improvement in terms of its integration with other applications and systems. I know that they are adding new systems. However, there is still work to be done there, such as integration with MS Teams. That is not working great for us."
"I would like to be able to get a little bit more granularity in turning on and off alerts because I get flooded with alerts. It gives too much information at times."
"The user interface is not intuitive."
"The map itself is a little clunky in terms of zooming in, zooming out, and moving around because you have to use the manual on-screen buttons as opposed to being able to click and drag."
"It is amazing in keeping device inventories up-to-date. It mostly keeps them up to date as things change. There were a couple of hiccups where a device would get replaced and the mapping would break, and we'd have to go in and fix the mapping. It was with devices that Auvik couldn't fully discover or devices that would change frequently, such as cell phones or other devices on the network that are dynamic and change all the time. The integration would just show up with an IP address and a MAC address. There was no other information in them, which wasn't very helpful. They were the devices that Auvik wasn't able to discover fully. If they had full SNMP or SSH credentials and Auvik knew what the device was and it was matched correctly in Auvik, then Auvik could push it through."
"A mobile app would be awesome."
"The managing of switches within this solution could be improved."
"I would like to see a remote phone application for monitoring APs when on the road."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"The licensing model could be improved."
"Certain features only exist or work in certain versions."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Auvik Network Management (ANM) is rated 8.8, while ExtremeCloud IQ is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center.
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