We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The tool has a lot of features."
"It's very simple to configure which is very useful. It's not complex to configure it."
"The daily backups have become easier since we no longer need to handle large backups. The use of Azure Backup as a service has proven reliable and simplified our daily operations. Previously, we relied on LTO backups for data retention, but after migrating to the cloud and adopting Azure Backup, the delivery process has become smoother."
"It is a stable solution...It is a highly scalable solution."
"It's easy to deploy."
"The hardware is always updated and it's saved us a lot of money."
"The most valuable feature of Azure Backup is the file recovery and file vault."
"Azure Backup is easy to configure and restore."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."
"It's a good product that can be integrated easily with the Data domain."
"The solution is simple to understand."
"Data domain is a good feature."
"The software’s best feature is data backup for any system."
"The solution has a longer lifespan."
"It is an extremely stable product."
"It doesn't have the option to have a backup from the database. It has backup for the files, folders, and backup only the whole virtual machine. But if I need to do a backup from the Oracle database, from an Exchange server or from SharePoint, this ability isn't there. There is no application backup."
"The product must improve on a database level."
"The extensibility onto hybrid environments needs a bit of tweaking for those on-prem."
"Azure Backup's licensing model is very challenging because it doesn't give a clear picture."
"We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails."
"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"The user interface is a little bit confusing and it could be better."
"The user interface has to be improved"
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"It is a little buggy at times, which is the only thing that I dislike about this product."
"The UI is not user-friendly."
"There are too many reboots and the software requires constant updating."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."
"The web console could be a lot better."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell Avamar, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and IBM Spectrum Protect. See our Azure Backup vs. Dell NetWorker report.
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