We performed a comparison between BeyondTrust Privileged Remote Access and WALLIX Bastion based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"The interface is very simple. It doesn't need any plug-ins, just browsers that are installed at the beginning."
"WALLIX Bastion's most valuable feature is the Access Manager because you can use it and access the data center without any client VPN."
"I like that it's Linux-based, and you don't need to have separate implementations, extra database licenses, or enterprise licenses. I think because it's Linux-based, it's more seamless than Windows. I also like the access manager, which I think is a super tool. Everything is browser-based, and you don't need a VPN. So, that's a great thing."
"Its video recording capabilities have definitely been key for us."
"We use WALLIX Bastion to provide access and to monitor sessions."
"The support is great. They offer 24/7 support, but the specific level of support depends on your subscription. There's a weekday-only option, and a 24/7 option that covers all days of the week. They also have offices in different regions, including West Africa, so people there can easily get support. There's no need to worry about getting assistance."
"The solution's technical support team is helpful."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords."
"The price is pretty expensive."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"Based on my experience as a sales tech person, one area of improvement could be a more unified licensing model."
"The performance of WALLIX Bastion's password manager is very low."
"There could be more automation features for the solution."
"WALLIX Bastion is GUI-driven, but it sometimes needs some management."
"For me, the main issue has to do with the system performance itself."
"The product doesn't have behavior analytics. They promised to develop this, but only for the cloud, not for on-premise versions."
"It would be better if I could manage multiple accounts in one place, like CyberArk. With WALLIX, you can only manage one account, and you are given a separate category. You have to click on each connection to do anything. For example, CyberArk might give three options for one connection if you want to have an interactive user-level experience. But with WALLIX, you have to click three times to get that access. Also, the biggest disadvantage of WALLIX is the reporting. I feel like it's very weak in reporting when compared to the other solutions. As a solution, they're good and stable. But they need to make their reports neater and better. Right now, we're going to the console and then pressing buttons every single time."
"The password management needs improvement. Management of Access Manager should be improved as well."
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BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews while WALLIX Bastion is ranked 9th in Privileged Access Management (PAM) with 8 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while WALLIX Bastion is rated 7.8. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of WALLIX Bastion writes "Offers secure identity management, privilege control, access monitoring, and risk reduction through controlled access". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Remote Support, BeyondTrust Password Safe and Apache Guacamole, whereas WALLIX Bastion is most compared with CyberArk Privileged Access Manager, Fudo PAM, Delinea Secret Server, One Identity Safeguard and Teleport. See our BeyondTrust Privileged Remote Access vs. WALLIX Bastion report.
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