We performed a comparison between BigFix and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The price is low and quite competitive with others."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable feature of BigFix is the software deployment."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"The most valuable feature is the patching."
"It secures different entry points into the network."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"Endpoints are protected in real-time without the need of a centralized server."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The solution is easy to deploy."
"You can manage all the threats and everything from a centralized dashboard."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Detections could be improved."
"The only minor concern is occasional interference with desired programs."
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see SDK for Web UI included in the next release."
"Sometimes there is a lag time for our users."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"Its pricing should be improved. It is too costly."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It is hard to manage."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It's a good solution but some features just need to be updated."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"CylancePROTECT's dashboard could be more user-friendly."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The user interface is outdated."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews. BigFix is rated 8.6, while CylancePROTECT is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our BigFix vs. CylancePROTECT report.
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