We performed a comparison between BigFix and Fortinet FortiGate Cloud based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"The technical support for BigFix is really amazing."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"I’ve found patching to be the most valuable feature of the solution."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"FortiGate Cloud boosts productivity because one solution covers all the requirements, features, and management functions. Staff can operate it with less security knowledge, so it decreases the workload of our security specialists. Anyone with training on the console can manage access to users and devices based on standardized structural services."
"This product is easy to manage and easy to use."
"The most valuable features of Fortinet FortiGate Cloud are the protection of internal and remote systems."
"The most valuable features of Fortinet FortiGate Cloud are the IPS, SSL Wireless, and VPN. Additionally, packet inspection and point-to-point VPN application control are useful."
"The solution includes a very stable VPN and IPS."
"This is a vast system that includes a lot of features."
"The solution is very easy to use."
"FortiGate Cloud's key features are the user interface and ease of access."
"The dashboard isn't easy to access and manage."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The only minor concern is occasional interference with desired programs."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"If you need to scale, you do need to trade up to a new Fortinet solution."
"The solution should include a commit button that allows for review of changes and deployments before they are submitted."
"Lacks some security against external attacks."
"The product is not recommended on the basis of technical parameters. It is very tough to authenticate."
"Fortinet FortiGate Cloud could improve the dashboards."
"Reporting is an area that can be enhanced."
"The interface and dashboards should improve in Fortinet FortiGate Cloud. Other solutions have better graphical interfaces."
"I would like to see more reporting from the analysis improved in the future."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Fortinet FortiGate Cloud is ranked 5th in Firewall Security Management with 55 reviews. BigFix is rated 8.6, while Fortinet FortiGate Cloud is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Fortinet FortiGate Cloud writes "Useful for routing and cloud security purposes but needs to incorporate XDR capabilities ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Fortinet FortiGate Cloud is most compared with Fortinet FortiManager, AWS Firewall Manager, Palo Alto Networks Panorama, FortiGate Cloud-Native Firewall (FortiGate CNF) and Fortinet FortiPortal. See our BigFix vs. Fortinet FortiGate Cloud report.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.