We performed a comparison between BlackBerry Enterprise Mobility Suite and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"We have a BYOD policy, and this solution helps us manage our devices."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Intune's unified endpoint management platform is invaluable."
"The containerization of the workspace is what we have found to be the most valuable."
"Whenever we have issues, people rely on the ability to check messages promptly."
"Access to the emails on the go was most valuable. Having access to your emails in a secure way is one of the most important features of this solution. Blackberry ensures data security, and as a user, I can use it while on roaming or wherever I am."
"It gives us the ability to have a container and the most secure possible application."
"We can access emails within the active sync."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"The most important features would be instant messaging and the security that we get from the containerization."
"The technical support for the solution is excellent."
"The company provides great customer service."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"It's effective in what it is able to achieve and it's easy to use."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"Could benefit from user having more control over devices."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"The current Intune reporting functionality could benefit from some improvements."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"From the past to the present, before mobility location, we frequently required a restart."
"Second level support needs to have strong knowledge of the product."
"I would like more support for Google Chromebook operating system, so I could manage it."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"The interface is complicated and not very easy to use."
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Ivanti Neurons for MDM is ranked 5th in Unified Endpoint Management (UEM) with 5 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and IBM MaaS360, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Jamf Pro, Ivanti Avalanche, IBM MaaS360 and SOTI MobiControl. See our BlackBerry Enterprise Mobility Suite vs. Ivanti Neurons for MDM report.
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