We performed a comparison between Blue Prism and Kryon RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"I like the error handling, it's very good."
"This is a scalable product."
"Stability-wise, I haven't heard any complaints from our clients."
"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."
"The new features that have come out have been great."
"A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."
"From technical perspective, Blue Prism is pretty good. Overall, it's a stable and scalable solution. Installation is straightforward as well."
"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"The task mining aspect has been the most valuable for us. That's why we actually bought it."
"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Lotus Notes automation should be easier to understand."
"I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."
"The solution can be improved by switching off data DB and including a report section."
"If this solution had a framework for exception handling then it would be very helpful."
"Blue Prism can improve on the ease of use of its graphic user interface(GUI)."
"It could be more reliable in spying HTML."
"Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."
"When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews. Blue Prism is rated 7.8, while Kryon RPA is rated 8.4. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Redwood Software - Finance Automation Edition, whereas Kryon RPA is most compared with UiPath, Microsoft Power Automate, Nintex RPA, Automation Anywhere (AA) and Jiffy.ai Automate. See our Blue Prism vs. Kryon RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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